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Lifecyle services

When you invest in a state-of-the-art lighting system, you want to be sure it will perform perfectly when you need it the most. Philips Lifecycle Services are here to ensure your lights never let you down. Not only do we resolve maintenance problems quickly, but we work to keep them from happening in the first place.

 

We also offer our customers and channel partners a variety of service agreements to ensure long-lasting, hassle-free and cost-effective performance of the lighting system.

Essential agreement: protecting your investment

 

The support you need when you need it. With the Essential service package, we deliver remote support, combined with regular system health checks and software updates for an agreed time after installation

 

With the Essential service package you are assured of:

  • Helpdesk access
  • Specialist expertise for remote support – diagnostics and fault finding - and system health checks
  • Service parts and additional services at discounted prices
Soundlight Comfort is the solution. This innovative technology, developed by Philips and Ecophon, absorbs excess sound and provides uniform, consistent light. And because of LED technology, it’s energy-efficient too.
Soundlight Comfort is the solution. This innovative technology, developed by Philips and Ecophon, absorbs excess sound and provides uniform, consistent light. And because of LED technology, it’s energy-efficient too.
Soundlight Comfort is the solution. This innovative technology, developed by Philips and Ecophon, absorbs excess sound and provides uniform, consistent light. And because of LED technology, it’s energy-efficient too.
Soundlight Comfort is the solution. This innovative technology, developed by Philips and Ecophon, absorbs excess sound and provides uniform, consistent light. And because of LED technology, it’s energy-efficient too.
Soundlight Comfort is the solution. This innovative technology, developed by Philips and Ecophon, absorbs excess sound and provides uniform, consistent light. And because of LED technology, it’s energy-efficient too.

Premium agreements: Ensuring hassle-free and fixed fee operation

 

Delivering pro-active maintenance and expert support. With the premium service package, we ensure a hassle-free and fixed fee operation of your lighting installation including remote and on-site maintenance activities for an agreed period of time after installation.

 

 

With the Premium service package, you are assured of:

 

  • The Essential package
  • Trained service engineers for corrective and preventive maintenance of your installation
Soundlight Comfort is the solution. This innovative technology, developed by Philips and Ecophon, absorbs excess sound and provides uniform, consistent light. And because of LED technology, it’s energy-efficient too.
Soundlight Comfort is the solution. This innovative technology, developed by Philips and Ecophon, absorbs excess sound and provides uniform, consistent light. And because of LED technology, it’s energy-efficient too.
Soundlight Comfort is the solution. This innovative technology, developed by Philips and Ecophon, absorbs excess sound and provides uniform, consistent light. And because of LED technology, it’s energy-efficient too.
Soundlight Comfort is the solution. This innovative technology, developed by Philips and Ecophon, absorbs excess sound and provides uniform, consistent light. And because of LED technology, it’s energy-efficient too.
Soundlight Comfort is the solution. This innovative technology, developed by Philips and Ecophon, absorbs excess sound and provides uniform, consistent light. And because of LED technology, it’s energy-efficient too.

Premium+ agreements: Meet and optimize your business objectives

 

Providing comprehensive care and guaranteed operation levels. With the Premium+ service package, we guarantee optimal performance of your lighting installation in line with your business needs, ensuring day-to-day efficiency and uptime.

 

With the Premium+ service package, you are assured of:

  • The Premium package 
  • Expedited response time 
  • Data analytics and consultancy 
  • System optimization 
  • Fully customized solution in line with your business needs

Cases

Contact us

 

For business enquiries regarding any of our professional lighting systems, please use this form

 

Use our detailed form for elaborate questions

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